Privacy Policy

This Privacy Policy describes how Promax Service Group Inc ("Promax Service," "Promax," "we," "us," or "our") collects, uses, and discloses your information when you use our Website, social media pages, or other online services, and explains your privacy rights.

Obtaining User Consent (Opt-in)

We will not send you any SMS messages unless you have given us your express prior written consent. This means you must actively opt-in to receive text messages from us, such as through a checkbox on our website form. We record and track all opt-ins and opt-outs.

Opt-out

You have the right to opt-out of receiving SMS messages at any time by replying with the keyword "STOP" or "UNSUBSCRIBE". We clearly state opt-out instructions in all SMS messages we send.

Personal Data Collection and Use

We collect information you provide directly — such as your name, email address, phone number, and the details of your service request. We may also collect information automatically, such as your IP address, device type, and browsing activity. We use your information to provide and improve the Services, process your requests, and send appointment reminders and updates.

Sharing Your Personal Data

We will not share your information with any third party for marketing purposes without your express consent. We may disclose your information if required by law or to protect the rights or safety of ourselves or others.

Security of Your Personal Data

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time and will notify you by posting the new policy on the Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@promax-service.com or (669) 777-1997.

Updated: September 2024